Vol 20 (2016)
Table of Contents
Articles
| An Analysis of Service Quality for Customer Satisfaction at Tanzania Posts Corporation | |
| Antony Nyangarika | 1-12 |
| Assessment of Butter Marketing System and Supply Chain in Case of Damot Woyde Woreda, Southern Ethiopia | |
| Amistu K | 13-20 |
| E-Ordering and E-Informing on Supply Chain Performance in Retail Marketing Outlets in Kenya | |
| Joel Kipkemboi Chepkwony, Charles Lagat | 21-26 |
| Market Orientation and Firm Performance in Fruit Exporting Companies in Nairobi City County in Kenya: An Empirical Review | |
| James Kimutai Yabs, Emmanuel Awuor | 27-34 |
| Exploring Service Quality, Switching Barriers and Customer Loyalty: Mediating Role of Switching Barriers | |
| Nirbhay Krishna Varshney | 35-39 |
| Impact of Marketing Mix Elements on Satisfaction: Mediating Effect of Brand Awareness | |
| Sonika Harjot Singh | 40-47 |
| An Analysis of Internet Banking Service Quality Affecting Customer Satisfaction with a focus on United Commercial Bank Limited in Bangladesh | |
| Suman Prosad Saha | 48-63 |
| Scope of Customer Retention Problems in the Mobile Phone Sector: A Theoretical Perspective | |
| Muhammad Alshurideh | 64-69 |
Paper submission email: JMCR@iiste.org
ISSN 2422-8451