Factors Affecting Employee Commitment in the Workplace: An Analysis

Edison Estigoy, Josephine Sulasula


In today’s organizational settings whether private or government agencies are continuously facing different challenges concerning unrelenting productivity and producing committed workforce. No organization can perform at ultimate levels unless each employee is committed to the organization’s objectives and goals. Therefore, undeniably it is important that the organization understands the concept of employee commitment and its feasible outcome and viable impact. This study explored factors affecting employee commitment in the workplace of private and public higher education institutions. Specifically, it sought to answer the current work-relationship of the employee towards manager, colleagues and the perception on employee commitment in the workplace. In the present study, the models used to explore the work-relationship and commitment is the social exchange theory or norm of reciprocity, and psychological contract. Psychological contract explained individuals’ beliefs about their employment relationship and guide employee beliefs about what they think they are entitled to receive because of real or perceived promises from their employing organization and as we are living in a social world, reciprocity creates a normative bond among people and injects in them the obligation to return, any benefits received by them.

Keywords: Education, Management, Commitment, Workplace, Employees

DOI: 10.7176/JEP/11-27-19

Publication date:September 30th 2020

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ISSN (Paper)2222-1735 ISSN (Online)2222-288X

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