Vol 71 (2020)

Table of Contents


Journal coverpage PDF
Journal Editor
The Influence of Brand Awareness, Brand Image, and Service Quality Inflight Catering on Saudi Consumer Satisfaction Arabian Airlines PDF
C. Catur Widayati, Purnamawati Hellen Widjaja, Asep Z. Arifin 1-11
Building A High Customer Experience Management Organization: Towards Customer-Centricity PDF
Lamin B. Ceesay 12-21
Assessments of Covid 19’s Consequences on Business Activities the Case of East Wollega Zone –Oromia Regional State: The Current Status and Future Prospective PDF
Tesfaye Eresso Gofe 22-27
Book Review: Kelly A. McGuire’s Hotel Pricing in a Social World PDF
Belachew Kassahun 28-29
Customer Perception and Satisfaction Towards Service Providers PDF
Fredrick Ahenkora Boamah, Nana Ama Asi Danso, Jonathan Aseye Nutakor 30-37
Critical Appraisal of Prevailing Marketing Mix: Applies Particularly to the Digital Marketing Metaphor PDF
Shashi Kant 38-40

Paper submission email: JMCR@iiste.org

ISSN 2422-8451

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