Vol 20 (2016)

Table of Contents


An Analysis of Service Quality for Customer Satisfaction at Tanzania Posts Corporation PDF
Antony Nyangarika 1-12
Assessment of Butter Marketing System and Supply Chain in Case of Damot Woyde Woreda, Southern Ethiopia PDF
Amistu K 13-20
E-Ordering and E-Informing on Supply Chain Performance in Retail Marketing Outlets in Kenya PDF
Joel Kipkemboi Chepkwony, Charles Lagat 21-26
Market Orientation and Firm Performance in Fruit Exporting Companies in Nairobi City County in Kenya: An Empirical Review PDF
James Kimutai Yabs, Emmanuel Awuor 27-34
Exploring Service Quality, Switching Barriers and Customer Loyalty: Mediating Role of Switching Barriers PDF
Nirbhay Krishna Varshney 35-39
Impact of Marketing Mix Elements on Satisfaction: Mediating Effect of Brand Awareness PDF
Sonika Harjot Singh 40-47
An Analysis of Internet Banking Service Quality Affecting Customer Satisfaction with a focus on United Commercial Bank Limited in Bangladesh PDF
Suman Prosad Saha 48-63
Scope of Customer Retention Problems in the Mobile Phone Sector: A Theoretical Perspective PDF
Muhammad Alshurideh 64-69

Paper submission email: JMCR@iiste.org

ISSN 2422-8451

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