Impact of Work – Related Stress and Marital Status on Job Effectiveness of Female Bank Workers

Josephine Anterkyi Bentil

Abstract


This research was aimed at examining the influence of marital status and work-related stress on job effectiveness of female bank workers. A sample 137 female bank workers were purposively and conveniently selected from all 19 banks of which 8 were in Cape Coast the remaining 11 in Takoradi municipalities respectively. Data were collected by the use of questionnaire because the respondents could read and write, and were statistically analyzed by the use of ANOVA, means and standard deviation and regression. The study revealed that female Bankers who are divorced and married are slightly but significantly affected by work place stress whiles others (singles and widows) were not affected. This probably shows that the female Bankers’ marital status does not significantly contribute to the work-related stress they would experience. A key finding is that, the two variables marital status and over all stress affects job effectiveness negatively. It was recommended that the various banking institutions must provide some stress relieving packages for their divorced and married employees to reduce stressful situations experience by these workers. The study also revealed that the female Bankers are able to meet their work deadline through the help from their co-workers, through the use of some software that facilitate their work, also they maintain a sound health and therefore do not experience much stress. This invariably is an indication that the female Bankers do not experience much stress due to the fact that their co-workers avail themselves to the female Bankers in times of need to be effective on their job. It was therefore, recommended that all Banking Institutions should have a Counsellor (s)  to further run workshops on occupational stress for Bankers and most especially female Bankers at their workplaces since their stressful situation are being shifted to their co-workers who renders them help when the need arise to be effective at their jobs.

Keywords: Female Bankers, Job effectiveness, Work-related stress, Stressors


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