Browse Title Index


 
Issue Title
 
Vol 6, No 17 (2014) Customer Involvement Management Practices and Customer Retention in the Hospitality Industry Abstract   PDF
C. H. Iruka, Ateke, Brown Walter
 
Vol 6, No 19 (2014) Customer Service Practices, Firm Commitment and Retention Abstract   PDF
Evans Brako Ntiamoah, Michael Kwamega, Priscilla Oforiwaa Egyiri, Diana Fiaklou
 
Vol 6, No 19 (2014) Customers’ Attitude towards Milk Packaging Designs in Kenya Abstract   PDF
Hannah Wanjiku Wambugu
 
Vol 6, No 23 (2014) Customer Satisfaction of Telecom Industry in Khulna City, Bangladesh Abstract   PDF
Md Reaz Uddin, Md Enalul Haque, Jannatul Ferdous Bristy
 
Vol 6, No 25 (2014) Customer Reactions to Bank M&A: Evidence from the Nigerian Banking Industry Abstract   PDF
Olushola Ibikunle Fashola
 
Vol 6, No 28 (2014) Customer Perception towards Imported Cosmetics Abstract   PDF
Ahmad Sohail Khan
 
Vol 6, No 29 (2014) Customers’ Attitude Determinants and Positioning of Different Boutique Houses: A Study on Some Selected Boutique Houses in Dhaka City of Bangladesh Abstract   PDF
Md. Akram Hossain, Sigma Islam, Shadrul Hassan Himel
 
Vol 6, No 34 (2014) Customer Awareness on Technology Products of Karur Vysya Bank Abstract   PDF
T. Nadeera
 
Vol 7, No 2 (2015) Customer Loyality Analysis of Jamu Gendong in Surakarta Abstract   PDF
Veronica Titi Purwantini, Nani Irma Susanti, Saptani Rahayu
 
Vol 7, No 7 (2015) Customer Satisfaction and Loyalty in Mobile Telecumunication Abstract   PDF
ZUBAIR NAWAZ, MUHAMMAD HASSAN LATIF, ABRAR AHMED
 
Vol 7, No 9 (2015) Customer Loyalty among Subscribers in Metropolitan Kano: The Predicting Power of Gender, Age, Income Level and Education Abstract   PDF
Adewale, A. Adekiya
 
Vol 7, No 15 (2015) Customer Relationship Management and Marketing Performance: The Study of Food and Beverages Firms in Nigeria Abstract   PDF
N.GLADSON NWOKAH, DIDIA J. U. D
 
Vol 7, No 20 (2015) Customer Perception of Banking Service Quality: A Study on Jamuna Bank Limited in Sylhet City Abstract   PDF
Sanjay Chandra Roy Pronab Kumer Saha
 
Vol 7, No 32 (2015) Customers’ Satisfaction and Attitude towards Electronic Banking Services in Ghana: A Case Study of Selected Banks in Kumasi Metropolis Abstract   PDF
Martin Anane, Felix Oppong Asamoah
 
Vol 7, No 35 (2015) Customers’ Intention towards Purchasing Apartment in Dhaka City, Bangladesh: Offering an Alternative Buying Intention Model Abstract   PDF
Mostafa Kamal, Shah Alam Kabir Pramanik
 
Vol 8, No 22 (2016) Customer Relationship Management: A Platform for Customer Loyalty in Banking Sector in Ogun State. Abstract   PDF
Adigun A.O., Onifade, T.A., Opele M.A.
 
Vol 9, No 2 (2017) Customer Satisfaction on Supply Chain Management Practices: A Study of Toyota and Tata Motors in Kingdom of Saudi Arabia Abstract   PDF
Maqsood Husain Junaidi
 
Vol 9, No 10 (2017) Customer Relationship Management Practices and Impact on Customer Satisfaction of Delivering Abstract   PDF
K. BALAJI
 
Vol 9, No 14 (2017) Customer Perception of Trust towards Virtual Banking Adoption in Malaysia Abstract   PDF
Jacquline Tham, Mohd Shukri Ab Yazid, Abdol Ali Khatibi, S. M. Ferdous Azam
 
Vol 10, No 23 (2018) Customer Sustainable Maintenance Model to Increasing Traditional Retails Competitiveness in Dealing with Minimarket Expansion Abstract   PDF
Sunaryati Hardiani, Nanik Sisharini
 
Vol 11, No 8 (2019) Customer Relationship Management Practices: What Effect of Culture in the B to B Agri-Food Context? Abstract   PDF
Laila Ouhna, Meryem Alaoui Amine
 
Vol 11, No 10 (2019) Customer Centricity & Competitive Intelligence Performance in the Insurance Industry in Western Kenya, East Africa Abstract   PDF
Angeline Atieno Oyomo
 
Vol 11, No 21 (2019) Customer Orientation and Marketing Innovation Among Small and Medium Enterprises (SMEs) in Yobe State, Nigeria Abstract   PDF
Jummai Mamman, Samson Agatha, Jamila Lawal Yakubu, Ibrahim Mohammed Jirgi
 
Vol 12, No 12 (2020) Customer Relationship Management Practices of Megamart in the Kingdom of Bahrain Abstract   PDF
Fatema Fuad Almansoori, Surjit Victor
 
Vol 12, No 27 (2020) Customer Satisfaction and Retention in Nepalese Telecom Companies Abstract   PDF
Prakash Shrestha
 
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