Evaluation of Factors Affecting Residential Building Maintenance in Nigeria: Users’ Perspective

Abstract

The study focused on the evaluation of some selected factors affecting residential building maintenance based on the perception of users with the view to developing a strategy for effective residential building maintenance. Relevant nineteen relevant factors surveyed from related literatures were subjected to the users’ scrutiny and assessment of their impacts on the maintenance of such facilities. Relative Importance Index (RII) was used to determine the significance of each factor based on the respondents’ rating. From the study lack of preventive maintenance, faulty workmanship, design resolution factor and the use of substandard materials were ranked as the most significant factors with RII of 0.84, 0.80, 0.79 and 0.76 respectively. The least significant factors are lack of communication between maintenance contractors and clients, lack of understanding the benefits of maintenance, non availability of replacement parts and components, technological change with RII of 0.51, 0.48, 0.47 and 0.47 respectively.

Keywords: Residential Building, Maintenance, Users, Nigeria.