Author Details

Kumsa, Birhanu Bekele

  • Vol 74 (2020) - Articles
    Service Quality and Passengers’ Satisfaction in the Railway Transportation Service: A Case of Addis Ababa Light Rail Transit (AA-LRT)
    Abstract  PDF
  • Vol 88 (2023) - Articles
    The Effect of Service Quality on Customer Satisfaction towards ADSL Broadband Internet Service Provided by Ethiotelecom with Reference to Small and Medium Enterprise (SME) Subscribers in Hawassa City, Ethiopia
    Abstract  PDF


Paper submission email: JMCR@iiste.org

ISSN 2422-8451

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