Human Resource Management Practices and Operational Performance: An Empirical Study on Kushtia Sugar Mills Ltd

Md. Alamgir Jalil, Md. Abdul Hannan Shaikh, Md. Jahangir Alam


This research is conducted to study human resource management (HRM) practices in the public sector and explore the impact of HRM practices on the operational performance. For this purpose, primary data has been collected through questionnaire from 62 employees working in a state owned entity (SOE) namely Kushtia Sugar Mills Ltd (KSML), which is operating under Bangladesh Sugar and Food Industries Corporation (BSFIC). Simple random sampling was used to select respondents from KSML. Correlation analysis, regression analysis and T-test were carried out to examine the relationship between the selected HRM practices and operational performance of KSML. The analysis of the opinion and perception collected from the respondents revealed that, there is a positive and significant relationship between effective HRM practices (especially recruitment and selection, performance appraisal, involvement and communication and employee relationship) and the operational performance of KSML

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