Information and Knowledge Management
Table of Contents
Articles
| The Role of Communication and Information Technology in the Development of University Management at Governmental Jordanian Universities from the Academic Leaders' Point of View | |
| Eman J Abdulrahman, Ibrahem H. Ttadros, Sulieman Allawzi | 1-13 |
| Towards Operationalization of Tour Guides’ Performance | |
| Nehemiah Kiprutto, Noah Sitati, Helen Ipara, Jacqueline Korir | 14-21 |
| Accountability in local government revenue management: who does what? | |
| Jonas Ayaribilla Akudugu | 22-32 |
| CRM Success Factors in Software Services firm: A Case Study Analysis | |
| Pradeep Kootelu Sundar, H. N. Narasimha Murthy, P. S. Yadapadithaya | 33-39 |
| Statistical Insight into Breach Data toward Improved Countermeasures | |
| Adewale O Adebayo, Olawale J Omotosho, Yinka A Adekunle | 40-51 |
| Technology and Service Quality in the Banking Industry in Ghana | |
| Ebenezer Ankrah | 52-60 |
| The Awareness and Incidence of Repetitive Strain Injuries in The Computer Graphic Industries in Lagos State, Nigeria | |
| Sunday Tunmibi, Dibia Ijeoma, Bayonle Sanusi | 61-69 |
| Urban Flood Risk Information on a River Catchment in a Part of Ilorin Metropolis, Kwara State. Nigeria | |
| Emmanuel Oriola, Sadiat Bolaji | 70-83 |
| An Evolution of Corporate Software Support Systems | |
| Shrawan Kumar Trivedi, Ankit Sharma | 84-90 |
Paper submission email: IKM@iiste.org
ISSN (Paper)2224-5758 ISSN (Online)2224-896X
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