The Role of Artificial Intelligence in Library and Information Science: Innovations, Challenges, and Future Prospects

Abstract

The way libraries handle and make information accessible has changed significantly due to the incorporation of Artificial Intelligence (AI) into Library and Information Science (LIS) services. This article examines how AI technologies affect cataloging, information retrieval, user services, and data analysis, among other LIS-related topics. AI-driven technologies like chatbots, recommendation systems, and natural language processing have improved user experiences by facilitating individualized recommendations and effective information retrieval. Additionally, by automating repetitive operations, AI frees librarians to concentrate on more intricate responsibilities like community participation and research support. Notwithstanding these developments, issues like algorithmic biases and privacy concerns still need to be resolved to guarantee ethical AI use in LIS. This article highlights AI's potential to improve library operations and information access for various user communities by discussing its significant advancements, advantages, difficulties, and future implications in LIS services.

Keywords: Artificial Intelligence, Library and Information Science, Information Retrieval, Digital Preservation, Ethical AI.

DOI: 10.7176/IKM/15-2-09

Publication date: November 30^th 2025