., Suharyono
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Vol 6, No 13 (2014) - Articles
Market Orientation, Service Innovation, and Performance
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Vol 6, No 13 (2014) - Articles
The Effects of Leadership Style to the Employees’ Performance of “Bank Kalsel” through Communication Satisfaction Mediation Variable, Organizational Commitment, and Organizational Citizenship Behavior (OCB)
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Vol 6, No 19 (2014) - Articles
The Effects of Service Quality and Corporate Rebranding on Brand Image, Customer Satisfaction, Brand Equity and Customer Loyalty (Study in Advertising Company at tvOne)
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Vol 6, No 21 (2014) - Articles
The Effect of Market Orientation and Entrepreneurial Orientation toward Learning Orientation, Innovation, Competitive Advantages and Marketing Performance
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Vol 7, No 2 (2015) - Articles
The Effect of Tourism Service Quality, Tourist Destination Image and Experience of Tourist towards Tourists Satisfaction, Tourism Word of Mount, Tourist Destination Preferences, and Tourist Destination Loyalty (A Study on Foreign Tourists in Tourist Desti
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Vol 7, No 11 (2015) - Articles
The Effect of Customer Relationship Marketing (CRM) and Service Quality to Corporate Image, Value, Customer Satisfaction, and Customer Loyalty
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Vol 7, No 12 (2015) - Articles
The Effects of Service Quality on Customer Satisfaction, Customer Delight, Trust, Repurchase Intention, and Word of Mouth
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Vol 10, No 12 (2018) - Articles
Factors Affecting Customer Retention in the Banking Sector (Study on BRI Customer in East Nusa Tenggara, Indonesia)
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ISSN (Paper)2222-1905 ISSN (Online)2222-2839
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