E-Training and Employee Performance in Food and Beverage Manufacturing Firms in Nairobi City County, Kenya

Elizabeth Wambui Gichohi, Felistus Makhamara, Hannah Orwa Bula

Abstract


The manufacturing industry remains crucial for growth in numerous emerging states, such as Kenya. However, this sector encounters a myriad of challenges concerning employee performance, including subpar service quality, inefficiency, a lack of innovation, ineffectiveness, and an inability to achieve established objectives. This study intended to assess the effect of the e-training on employee performance in food and beverage manufacturing companies in Nairobi City County, Kenya. The research was anchored on Human Capital Theory. The study adopted a descriptive and explanatory research design. The target population was 264 employees, and the sample size was 160 individuals, who were selected by the use of stratified random sampling as well as simple random sampling. The investigation utilized both the questionnaire and an interview guide to gather information. Data analysis involved descriptive statistics, Pearson’s correlation, and panel regression analyses. The study found that e-training moderately improved skill tracking but had limited effect on training precision and performance. This study suggests that organizations should incorporate e-training throughout the employee lifecycle.

Keyword: e-training, Employee performance, Manufacturing Firms

DOI: 10.7176/EJBM/18-5-01

Publication date: May 30th 2026


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ISSN (Paper)2222-1905 ISSN (Online)2222-2839

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