Website Quality and Intention to Use Real Estate Website in Housing Market

Lan Nguyen Thanh, Minh Anh Le, Duc Anh Nguyen Cao, Ngoc Minh Nguyen Duong

Abstract


The purpose of this study is to operationalize the impact of some factors of real estate website quality on behavioral intention to use in searching information about housing market. Research model is the integration of extended Technology Acceptance Model (TAM) of Davis and Information Success System of DeLone and McLean. The data of 847 real estate website users from Hanoi and Ho Chi Minh City was analyzed by Structural Equation Model (SEM) and multiple group analysis. The findings indicate that most of all hypotheses received support from data, specifically, Perceived Enjoyment has the most positive impact on Attitude and Behavioral Intention of real estate website users. Moreover, there is difference in the degree of impact of website quality between the perception of users in Hanoi and Ho Chi Minh City.

Keywords: real estate website, website quality, housing market, searching information

DOI: 10.7176/EJBM/13-11-09

Publication date:June 30th 2021


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ISSN (Paper)2222-1905 ISSN (Online)2222-2839

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