Software Quality: Concepts, Problems and Tools for Improving

Abeer Assiry, Manal Nasser, Yasmeen Aweed, Azrilah AbdlAziz


In this paper, we discuss the concept and principles of the total quality management (TQM). The paper describes the main Software Development Life Cycle (SDLC) models and pros and cons of each one. In addition, overview measures of quality during SDLC. Finally, the paper describes the software quality problems and how to achieve TQM via defect prevention.

Keywords: Quality; quality management; SDLC; software development; total quality management.

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ISSN (Paper)2222-1905 ISSN (Online)2222-2839

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