E-Business an Appraisal in Enhancing Accountability in Service Delivery and Economic Growth

Abstract

This paper has attempted to assess the appraisal of e-business in ensuring accountability in service delivery and to extent at which it can enhance economic growth. This study reviewed various forms including journal papers, articles, websites and other relevant materials. This paper tested two hypotheses and analyzed them with Pearson Product Movement Correlation Co-efficient. Based on this, it discovered that there is a relationship between E-business and increase in productivity to enhance economic growth in Nigeria and there is also a relationship between E-business and accountability in service delivery. Therefore concludes that trust on services delivery needs to be available for supporting accountability in electronic business transaction.

Keywords: E-business, accountability and service delivery and economic growth.