Knowledge Management as a Strategy & Competitive Advantage: A Strong Influence to Success (A Survey of Knowledge Management Case Studies of Different Organizations)

Abstract

There has been a great deal of recognition in the business world that information and knowledge management can be vital tools in organizations. Knowledge management can be proven a competitive advantage of any organization. The rationale of this exploratory study is to investigate the link among knowledge management system & techniques and organizational success by using knowledge as completive advantage. It is a qualitative research study of different case studies of the use of knowledge management as competitive advantage in different organization that leads to success. A total of 8 different organizations are studied and results propose that by using knowledge management as strategy and competitive advantage, these organizations earn high profit. And it has a great influence to success. Implication and Directions are also discussed together with limitation and suggestions for future research.

Keywords: Knowledge Management, Organization, Tacit Knowledge, Explicit Knowledge, KMS, KM Strategies, KM Technologies, Productivity, Competitive Advantage