Towards Establishing A Consumers Claims Tribunal in Jordan – A Way Forward?

Ahmad Ibrahim Al Sharu, Fauziah Binti Mohd Noor, Rohana Binti Abdul Rahman


Consumers typically look for quick and easy remedy in recompensing their disputes. In Jordan there is no tribunal for protecting consumers. Instead, the traditional route is used, involving the application of ordinary civil litigation mechanism in recompensing those adversely impacted by unjust conduct. The objective of this paper is to examine the available litigation mechanism in Jordan for such purpose. The traditional mechanism in Jordan appears to be complicated, time-consuming, and is usually costly, that the process of attaining remedy often costs more than the recovered amount after the resolution of the case. Hence, it does not promote consumer protection.

Keywords: Jordan, Consumer Protection, Consumer Claims Tribunal, Jordanian Civil law 1976, Draft Law 2013

DOI: 10.7176/JLPG/103-13

Publication date: November 30th 2020

Full Text: PDF
Download the IISTE publication guideline!

To list your conference here. Please contact the administrator of this platform.

Paper submission email:

ISSN (Paper)2224-3240 ISSN (Online)2224-3259

Please add our address "" into your email contact list.

This journal follows ISO 9001 management standard and licensed under a Creative Commons Attribution 3.0 License.

Copyright ©