The Shifting of the Law Firm Business Model in the Disruption Era

Budi Endarto, Arief Sahrul Alam, Suryo Atmojo


The flow of globalization, liberalization and the development of information technology must be anticipated by every law firm. Especially with the massive development of information technology where such condition is often referred to as the disruption era.  It means that the development of information technology in an industry has the potential to replace old players with new ones. In the disruption era, old physical technology will be replaced with digital technology that produces something that is completely new, more efficient and also more useful. In the management of law firm, there are at least two areas of innovation that must be developed: legal service and legal process. To realize an effective and efficient legal process there are two steps that can be taken, the development of Knowledge Management Systems and Knowledge Management Technology.In the perspective of the law firm business model in the era of disruption, in addition to developing legal processes in the form of Client Portal, Information System and Virtual Data Room, it is also necessary to develop electronic document and records management systems (“EDRMS”). The EDRMS development is also carried out to anticipate the application of Case Administration in the Electronic Court (e-Court) which was imposed based on the Republic of Indonesia Supreme Court Regulation No. 3 of 2018.

Keywords: Business Model, Law Firm, Disruption Era

DOI: 10.7176/JLPG/89-15

Publication date:September 30th 2019

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ISSN (Paper)2224-3240 ISSN (Online)2224-3259

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