Consumer Protection in E-Commerce Transactions in Indonesia

Juwenie ., Ahmadi Miru, Juajir Sumardi, Hasbir Paserangi


The history of e-commerce in Indonesia has been known since 1996 with the advent of sites as the first on-line bookstores. Although it was not too popular, in 1996 it started popping up various sites that perform e-commerce. Throughout the years 1997 – 1998, the existence of e-commerce in Indonesia a little bit neglected because of the economic crisis. Since 1999 until the present, e-commerce has re-become a interesting phenomenon although it remains limited to a minority of the Indonesian people are familiar with the technology. Article 1313 of the Civil Code defines "agreement is as an act pursuant to which one or more individual bind themselves to one another". It means that the parties of the agreement in real life are the same as with the parties involved in an e-commerce agreement. The requirement of the validity of treaty is also no different. The requirement is "must be conset of the individuals who are bound; must be capacity to enter into an obligation;  must be a specific subject matter; and must be a permitted cause.”

Keywords: Consumer protection, e-commerce transaction

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ISSN (Paper)2224-3240 ISSN (Online)2224-3259

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