Perceptions Towards Knowledge Management in Project-Based Organisations

Abstract

This paper explores members’ perceptions towards knowledge management in project-based organisations. Due to the temporary nature of a project, managing a project’s knowledge in an appropriate manner will be necessary in order to avoid memory loss and reinventing the wheel. The main research approach of this study was a qualitative research method to provide in-depth understanding of the research participants’ perceptions and attitudes towards knowledge management. The authors applied semi-structured interviews for collection of data from twenty-six participants in five project-based companies. The collected data were analysed by grounded theory method to explore and understand the research participants’ point of views regarding the studied phenomenon. Through data analysis, three major categories were suggested: Knowledge management is a communicating methods between members in and across project teams; Knowledge management in itself means sharing information and valuable intellectual assets; and Large number of members in the research participating companies has already conducted knowledge management with unconscious manner.

Keywords: knowledge management, project-based organisations, perceptions, communication, knowledge sharing