Normative Commitment in Ethical Work Climate (EWC) and its Impact to Organizational Citizenship Behavior (OCB): A Study of Production Section Workers in Plastic Company, Sidoarjo, Indonesia

Wulandari Harjanti, Parwita Setya Wardhani, Evi Thelia Sari

Abstract


The study is to explain how the Ethical Work Climate (EWC) factors and normative commitment contribute to enhance the Organizational Citizenship Behavior (OCB) of production workers. Those three variables are used in this study and examined by qualitative method. The result shows that the ethical working climate is very important and has big impact to normative commitment and organizational citizenship behavior among the workers of production section in a Plastic company, in Sidoarjo, Indonesia.

Keywords: Ethical Work Climate (EWC), Organizational Citizenship Behavior (OCB), Normative Commitment


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ISSN (Paper)2224-5758 ISSN (Online)2224-896X

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