Impact of Evaluation System on Organizational Performance: An Empirical Investigation on Banking Sector

Kanwal Aqsa


From the last past decade every organization is struggling for its survival and growth to have competitive edge. This study is conducted to analyze and investigate the impact of evaluation system on organizational performance. This involves discovering the relationship between evaluation system and organizational performance as now a day with the increase in organizations are focusing on managing and sustaining its performance by taking different measures. The research is conducted on banking sector and this study focuses on primary data which has been collected through questionnaire with a five point likert scale. The study used convenience sampling technique to confine the response of bankers. The data that has been collected is analyzed and assessed through statistical package for social sciences (SPSS).the results of the data has been examined through by each and every step and I have found the results. This study concluded that there is insignificant relationship between organizational performance and evaluation system that means there are many factors that help the organization to improve its performance and profitability but not the evaluation system in particular because there are less chances of factual results in different evaluation systems used by the organizations and many organizations conduct it just as a formality and afterwards and  no follow-up is there regarding the evaluation system results so the organizations need to focus on purely those factors that has a significant impact on its performance and profitability and try to work on those factors for its growth and attainment of its goals.

Keywords: Evaluation system, Organizational performance, performance appraisal, behaviorally anchored rating scale

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ISSN (Paper)2224-6096 ISSN (Online)2225-0581

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