Investigating Factors of E-Government Adoption in Cambodia

Abstract

In developing country like Cambodia, e-government adoption is still a challenge. Cambodia is considered in the early stage in the adoption in which great effort should be committed in order to improve government performance in delivering service to Cambodian citizen. The working efficiency and effectiveness may be formed through the realization of e-government adoption. This paper is aimed at investigating proposed antecedents such as trust, perceived usefulness and user’s experience and its effects on e-government adoption. The result indicated that trust, perceived usefulness, and trust are significantly associated to the adoption. The mediating role of trust was also estimated among variables in which partial mediation effect was confirmed.

Keywords: E-government, Trust, Perceived Usefulness, User’s Experience