Work Place Deviant Behaviour: A Case Study of Intels Nigeria Limited

Akikibofori Jacob Sunday

Abstract


Deviant workplace behavior has always been an interesting topic to be observed by both academicians andpractitioners. Negative deviant workplace behavior is a very serious problem in servicing companies. Thepurpose of this study is to examine the causes and consequence of deviant workplace behavior. Using a sampleof 101 operational staff in Nigeria the results show that:(a) Intent to quit, dissatisfaction and companies contempt have positive effect on deviant workplacebehavior,(b) Dissatisfaction have positive effect on intent to quit, and(c) Deviant workplace behavior have negative effect on individual performance.This research has important organizational behavior implications to the servicing company, in terms of theexanimation of deviant workplace behavior. Managers in the servicing company should minimize negativedeviant workplace behavior with the positive deviant workplace behavior in order to increase the strategic role ofservicing companies in supporting economic growth of the country.Keywords: Intent to quit, dissatisfaction, company contempt, deviant workplace behavior, individualperformance

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ISSN (Paper)2224-5766 ISSN (Online)2225-0484

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